The BETTER AGREEMENT GUIDE™
BETTER RELATIONSHIPS are in The BAG™
AGREEMENT WITH EXTENDED FAMILIES



I grew up in a large ethnic family. My father was part of the "family business" that was started by my grandfather. Each of my parents came from four sibling families. Although my aunts and uncles were not prodigious, I was part of a group of eleven first cousins who were all living within a ten mile radius. Until the end of grammar school, I spent entire summers living in the same house as six of my cousins. I understand by direct experience what it's like to live in an environment that does not honor boundaries and privacy.

It's not that people were invasive, they were just an omnipresent part of the fabric of life. A few years ago I was called by a third generation farming family. The family consisted of four siblings and their spouses, who all worked on the farm. Every nuclear family had a house on the property and worked the family farm under the guidance of the patriarch while the matriarch ran the farm office. Some specific family conflicts arose related to the operation of the farm. After spending a morning listening to them, I suspected they were all suffering from claustrophobic togetherness.

My intuition and experience told me that their conflicts would move toward resolution if they put in place a specific agreement setting up some rules about how they would communicate with each other. This reflected my highest ideal-that if you have conflict, the best resolution is a new agreement for the future. I have found that is the best way both to solve a problem and to get around useless processing of the conflict (determine right/wrong, win/lose, and fault/blame). This only works if everyone understands that it requires giving up the need to be right and is willing to forgive and let go of old conflicts. The strategy was a good one, measured by its effectiveness. Here's the agreement we designed.

Smithfield Family Agreement

1. Intent and vision: It is our intention to reduce the tension and friction between members of this family. Our vision for the future is to have an effective family farm operation that (a) we can be proud of in terms of our reputation in the community, (b) is satisfying in terms of the relationships we have with the people we work with, and (c) is financially rewarding in terms of both current income and asset appreciation.

2. Roles: We all recognize the complexity of the roles, relationships, and stereotypes we are dealing with. To each other, we are siblings, spouses, parents, in-laws, bosses, direct reports, and coworkers. We see that the opportunity exists for all kinds of tension and turmoil if we do not stay mindful of the complexity in which we live.

3. Promises: We each promise to do the following:
  1. To enroll, attend, and discuss the community college communications workshop at our end of workday Wednesday meeting (after nonfamily employees have gone home)

  2. To become learners and observers of each other and to recognize our opportunity for learning, personal growth, and financial reward

  3. To stay mindful that we must let go of our childhood perceptions and prejudices about each other

  4. To realize that the only way we will be able to survive and keep the farm is if we treat each other as adults and treat the farm as a business, requiring everyone to take on the role of a dedicated adult employee acting as if this were not a family business

  5. To cancel our shared annual two-week family vacation for the foreseeable future because what each needs right now is some respite from the intensity of our multilayered relationships

  6. To seek recreation and friendships outside of the family

  7. To treat each other with dignity and respect

  8. To listen actively to what others are saying

  9. To think about what is fair and best for everyone in a situation

  10. To develop a spirit of teamship

  11. To honor and acknowledge what our parents have built for us

  12. To recognize that given current economic conditions within the farming community, if we do not pull together we will lose what we have

4. Time and value: We hope to stay within this agreement for the rest of our lives. We recognize this may not be possible. We all agree to live within the promises we make for one year and then we will assess whether we should continue. We all believe that given the upside potential, it is worth the effort.

5. Measurements of satisfaction:
  1. Everyone is speaking to each other

  2. No one is slamming doors

  3. We experience reduced anxiety and tension

  4. Absenteeism improves by 50 percent within six months

  5. Profits improve by 50 percent within one year

  6. We begin voluntarily to socialize with each other

  7. We achieve renewed appreciation for each other's talents, skills, abilities, unique gifts, and contributions to the family enterprise

6. Concerns and fears: That we will not be able to get beyond our emotions and step fully into today, and adulthood, to realize what is possible; that all of us will not be able to learn fast enough; that we have done too much damage; that it might be smarter to divide or sell the farm; that all of us are not committed to making this work.

7. Renegotiation/dissolution: We all recognize that operating within this new context is an experiment that will likely need renegotiation and coaching as we discover how each of us individually reacts to it and as we do our best to honor it. We understand that we are trying to create new operating relationships and that we must be fluid if they are to succeed.

8. Consequences: We have the potential to lose our way of life, our family, and our livelihood.

9. Conflict resolution: (a) We will talk with each other; (b) we will talk with our farm manager and good friend, Ralph; (c) we will call Stewart Levine.

10. Agreement? Yes, we have little choice, given the risk of loss.

I was contacted by the oldest son three years after we worked together. He wanted me to help the family come to agreement about structuring a way to divide the proceeds from the farm's purchase by a large, "corporate" farmer. I am pleased to report that it was not a difficult facilitation. The ground work we did in opening up communication paths enabled a real dialogue to take place about the future and everyone's needs. All were satisfied with the end result.

Summary: Conflicts can disappear if you put in place a specific agreement for setting up some rules about how a large extended family will work together and communicate with each other. When you have conflict, the best resolution is a new agreement for the future. That is the way to both solve a problem and avoid the need to process the conflict. But it only works if everyone involved is willing to stop being right, forgive, and let go of old conflicts.

Exercise: Do you have an extended family that you love but often find intrusive? Construct a family communication agreement following the agreement in this chapter.